BATHROOM FACTORY RETURNS POLICY
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Returns Policy

  1. Returns
    If any item arrives damaged you must make a note on the carrier's delivery note and it will be your responsibility to inform us within 7 days from delivery we will then arrange to collect the item and replace or exchange the goods or refund you the price you paid for the item if preferred.

    Any shortages on your order must be noted on the carrier delivery note and you must report the shortage to us within 7 days of receipt.

    If items arrive and are incorrect it is your responsibility to notify us within 7 days from delivery.

    Please note that, unless the goods you recieve are faulty, incorrect or damaged it is your responsibility to return the items to us at your cost within 7 days to obtain a full refund. It is also your responsibility to inform us of any cancellations within 7 days of delivery.